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And I am a loyal customer due to that strategy. I had a month in which I had to cancel my credit cards, and my AWS account went unpaid. I knew it would be an entire month before I could put another card on the account due to stupidity at my bank.

I called them up and the rep not only let the account continue to operate unpaid, he waived the payment for the month. I have never, ever seen such customer service. AWS might be expensive, it might have a clunky interface and IAM might be a pain in the ass. But I know that I can trust them to keep my business running no matter what.

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