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I built a custom ticketing system for a hosting company, and maintained it over 6 years before ultimately moving on.

After the first 6 months in production it basically sat there for 4 years with no bugs, no dropped tickets/emails, and so forth. One of the things I was proudest of is that no one ever EVER went into work hoping the ticketing system would be up.

They eventually started asking for changes due to growing as a company, but I love it when my work is so stable people don't even stop to consider that it might not be available that day. During all that time, it was only ever down or malfunctioning when the infrastructure had problems (something I had no control over and a major reason why I eventually moved on).




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