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From the article (and the others on the subject linked at the end of the article), there are many rules, many exception and edges cases and even mandates for current events (for example, there's been a shooting 15 min ago, do you ban or keep the videos?); in addition to judging if content is infringing the rules, the moderator has to select the right rule being broken ("Do I delete it for terrorism? Do I delete it for graphic violence? Do I delete it for supporting a terrorist organisation" from https://www.irishtimes.com/culture/tv-radio-web/facebook-s-d...).

Some of the decisions taken by the moderators are then reviewed by a "super"-moderator and the match between the two decisions (including the rule chosen) is used as a performance indicator, which has to be above 90% to avoid troubles.




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