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> The real advice is to always be ready to abandon your platform at any moment and move on to a new one should its policies no longer be in your favor. Always be preparing for this scenario.

Especially if you've built a business around a SaaS this is fairly impossible/difficult to do unless you don't embrace the features that set the SaaS apart, in which case, why bother with the SaaS at all.

I'm always an advocate for in-house control of any system that can't be abandoned in a week.

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