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small claims court in my state (WA) is limited to aprox $5000.

This awkward area between $6k to $15k seems to be a sweet spot for abusive business practices (intentional or otherwise) because of the big time and financial commitment it takes to pursue.

EDIT: Also I should add that it's not guaranteed that legal fees can be reclaimed from successful litigation. This is probably the main reason I keep putting it off (and keep pinging them about it every 6 months, paper trail seems important)

Can you not sue them for 5K even if your actual damages are 7?

yes, that's an option, though probably the least attractive out of all my crappy choices :/

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