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> Do you perform real-time surveillance of users? Yes or no?

Hey ProtonMail, I'd like to see a very clear, no bullshit, Yes or No to that question.

Your creditibility is being lit on fire in real-time. It'd be a good idea to clarify whether any real-time surveillence ever occurs.

If the following conditions obtain:

1. a law permits compelling a company to produce real-time data (or anything else),

2. a company has that technical capability, and

3. the company in #2 is in a jurisdiction with a law like #1,

you should assume real-time surveillance data will be provided in cases where it is so ordered. You don't need to wait for them to tell you that it is. It can go without saying.

How could it be otherwise? If the guys with the guns show up to demand that data, what else are they gonna do? The Lavabits of the world are incredibly rare, for the exact same reason that Lavabit doesn't exist any more.

They answered your question, please read more carefully:

> ProtonMail does not voluntarily offer assistance. We only do so when ordered by a Swiss court or prosecutor, as we are obligated to follow the law in criminal cases.

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