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I get that, but the more intimate you are with a product, it's also hard to see the warts, especially when it comes to usability. I remember using ebay for the first time, and absolutely loathing the experience. I had to get used to the product. And there is much friction. Transparant simple UI is very hard. I am always noticing troublesome UI areas, and usually when mentioned, I get the response: oh that's just the way it is. Luckily you later forget those initial irritations. Anyway, just saying however critical you are, you are likely not the best person to reveal insights into your own product.



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