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At this point in time, Slack is a billion dollar unicorn that can magic money out of wherever it needs to keep going as long as it wants. It's not going away any time soon. The worst case scenario for Slack is acquisition and long slow death over a decade.



All it takes is one information leakage scandal, and customers will abandon Slack at the drop of a hat. It's just a chat app, so it's very easy to replace.


I am willing to bet that 99% of users will not blink an eye if there was an information leak. See Equifax, Facebook..


Equifax is a consumer product with uninformed customers, wherein the 'blowback' can't really be had by individual customers, rather, it has to pick up as a media storm.

Slack contains a world of sensitive corporate information.

Oddly though I don't recall any major email company losing gazillions of emails to a hacker either, but I could be wrong.

It's an existential risk for Slack, but not unlike most other SaaS companies as well, so it's just part of the cost of doing business a per the industry.


It's important not to forget that this isn't about whether Slack is something a company should adopt. Any such risk you can attribute to using Slack will be multiplied a million-fold with a nascent service being developed by a single person or startup. All of these are reasons to continue using Slack instead of switching to Level.


Big difference with Corp data. Even FB never leaked that.




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