Just put into perspective.
In the Garden State Parkway in NJ, the Union Toll Plaza has 4 lanes that accept exact change. No people involved. Then few months ago, they "upgraded" the exact change lanes and put people to collect tolls, 24/7. Not to mention, it takes longer to pass the lane now if you need to pay cash.
That means, at 40hr/week per person, 168hr per week, they need 16 people to run this 4 lanes. Then another 2 to 3 people to cover for time off. Assume a low $50k per person/year, that's almost $1m per year.
What values do these toll collectors provide to society? The only reason why these jobs were created in the first place is because of the union. Don't you think money and manpower can spend on something better to serve the customers? Like repairing the road.
Massachusetts implemented E-ZPass/LPR billing in a couple of months. It’s hard to even tell that tollbooths existed.
The exact change lanes were removed because the change collection hardware is old and parts are becoming scarce:
Another reason for replacing exact change lanes on the busy Parkway mainline is the machines that actually count the change, coin by coin, are old, cranky and hard to get parts for, Feeney said.
“Most are from the 1990’s. The manufacturers have not made parts for them for some time,” Feeney said. “Even the secondary market is difficult.”
It doesn’t help when drivers throw other stuff in the basket like slugs, foreign coins, garbage, a fish and used kitty litter
That's a very low number to assume!
The last time I checked, base compensation for toll takers in New York was well over $120K/year.
In unionized NJ, I am sure compensation is about the same.
On top of $60K year in base pay, you have to consider maybe $50K a year in pension benefits, then maybe $20K a year for health insurance.
And those numbers were from 8 years ago.
And sure, I'll admit there are some unions well entrenched, who also abuse their situation, although you can likely blame the Mafia for that in NJ