If I were Scott Galloway advising Zuckerberg, I'd probably say better PR, damage control, more puff pieces (below). Once "Zuckerberg General" hit the press, I'd swoop in, apologize to everyone for the oversight & misunderstanding, forgive the debts, set up financial aide for students & other hardships, host a press conference to announce a new study for improving access & simplifying health care. Blah, blah, blah.
I guess I'm saying I don't really care that Zuckerberg is a bad actor. (No different than any other titan.) I'm just surprised that he's tone deaf and seemingly unable to adapt.
This privacy debacle is a long time coming. Per the structure of scandals, there's no new information or revelations. Zuckerberg just ran out of goodwill.