I was using odesk.com at the time and they basically banned me from interacting with the deva.
Attribute things to incompetence before malice and all that, especially when attributing it to malice requires thinking they made a fairly odd decision to outright lie to customers about why you are ceasing doing business with them.
> (poorly) made up excuse to ban undesirable users.
I suppose I'm not interested in debating the definition of malice as it relates to actions by a large corporation...
This sounds more like an excuse from Paypal, who I fear talking bad about in case they decide to ban me too :P
This sounds so similar to all other
large tech companies, specially Google. Somewhere along the line all these tech companies lost user focus.
The account rep is just a marketing vector for Google to their paying customers.