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Are you selling the technology here? I honestly thought that since you are dealing with humans dealing themselves with other humans, you ought to have some of those humans specialist (sociologist, psychologist and other humans specialist) to help you help them.

I have written in what I hope will come across a humorous, but this is extremely reminiscent of the early days of the 5 Eyes where the US was trying to sell this to its close western allies as a way to replace investment in human resources going forward by buying into technology. And surely the technology side is tremendous these days, but it hasn't eliminated the need for human resources. We are dealing with human through those systems (technological or organisational).

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