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TaxAct has one dark pattern where they slide in a question in the middle where they basically ask your consent for marketing stuff to you. It's confusingly worded in a way to make it sound like you'll unlock additional savings.

But the good part is you can decline that, and the rest of the time they stick to the task at hand. Now they do have separate pricing tiers based on your needs but I don't find that dishonest. In fact they have a quick selector to help you identify which tier you need to get based on your situation.




The entire dark pattern is creating a fucking painful and confusing q+a that is incredibly difficult to go back and edit, instead of just showing me a form to fill out, with hover over info bubbles that show me the actual IRS explanations of each field. But that would show the only reason why we are using them is to e file, because their system is much more difficult than the IRS', and they have been able to keep anything but the most rudimentary e filing off the IRS site.


Next time you use them it will be worse. That's how these things seem to operate.


They are required by law to let you know that you can opt out.




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