The problem I have twofold. A few years down the road will people still really follow the checklists religiously, or quickly just fill out the boxes.
The second part is people's jobs get dumbed down by this, I'm sure we've been in some situation where there is a structured system which you have no control, you just fill out forms, its disempowering so you learn not to think, just do your part of the system and hope it turns out OK. Its where bureaucracy and red tape starts. I've quit jobs like that because I found it demoralizing.
Will be interesting if there was a follow up 5 years later.
EDIT: Didn't you get the memo about your TPS reports? That is what I'm trying to avoid.
What people call bureaucracy is process that they follow without knowing why it's there. Every single rule in a business is there because something went wrong, and someone didn't want it to happen again.
The answer to bureaucracy is transparency. If you explain why a rule has to be followed people don't mind that there's a rule.
(You also have to regularly review the rules and get rid of ones that don't make sense any more, but that's much less common that you'd think.)
However, I want it "dumbed down". I want it to be easier to prevent mistakes. I want smart people to use more of their brainpower on things that can't be solved by some words and boxes on paper. If the surgeon is thinking about the surgery instead of what he might have forgotten about the pre-op, that's good, IMO.
Agreed. The only issue is that if the surgeon isn't thinking about the surgery because he's still doing all the routine paperwork.