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Your pricing page says "Upfront Pricing. Pay for what you need." and the basic plan ($149/month) on that page includes "Unlimited Human Translations".

Do those phrases mean that you don't charge a per-word fee for humans to translate your customers' strings?

You pay $149 a month for access to human translators with our tool. Human translations have a per-word-per-language cost, and we're proud to have partnered with Gengo (which did the translations for Facebook), who has pretty much the cheapest translations on the market.

We've updated the pricing page to be more upfront about this :)

"We've updated the pricing page to be more upfront about this :)"

I just reloaded the page, and don't see the updates. Those two phrases are still there, and there's no mention of per-word fees.

Some other feedback:

1. It's unclear whether your platform uses translation memory to ensure that people don't pay to translate the same thing twice. Consider calling that out on your pricing page.

2. How does your offer differ from those of Transifex and Startling?

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