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I use Drift on a few pages of my website https://www.listennotes.com . It’s a critical channel that users can chat directly with me, who built the website. It encourages conversation and I get tons of good feedback directly from users everyday.

I don’t place Drift on most pages. I only put it on those pages where users are most likely to ask me questions, e.g., API https://www.listennotes.com/api/

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