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You still need something like PagerDuty, OpsGenie, etc. for the on call rotation and routing. All I am saying is all the other 1000 features they offer and charge for aren’t needed when you don’t really use their web site at all.

Also, my company switched from PagerDuty to OpsGenie and after a week everyone was used to the new system, so that strikes me as more of a commodity.

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