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When a process is annoying and you do nothing, people eventually do give up and leave. When it reaches that point, they’re not coming back even if you finally wake up and fix what bugged them.

Apple software quality is in serious danger precisely because of this type of community and infrastructure rot. They are not encouraging developers to help them, and a not-surprising number of serious issues have shown up in released products in recent years.

I am one of those people who gave up on BugReporter. Lots has been written on how tedious it can be but even its “rewritten” version a few years ago is frustrating (basically you could be reporting a damned spelling error and they would still want a “sysdiagnose”). Bugs stay open for years and still can somehow be Duplicate. Meanwhile, very obvious broken features make it into new versions.




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