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To say that "the most common pattern" in the "vast majority of similar reports" is one of making starkly contradictory complaints, appears utterly self-serving - a convenient distortion designed to make it look as if there are no valid issues.

I’m simply trying to represent as accurately as I can the position as it is seen by and talked about by internal stakeholders.

Happy to give more examples, or to argue that the most visible and debated issues are not the most relevant. Even happy to say that this is a problem, but I don’t see it as an internal problem.

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