I’ll never tip via an app. I’m paying for a service and expect the price to include everything. Note that I do tip in cash but that’s done on a case by case basis because I decided to do so, not because I feel obligated.
So for me, tipping is kind of just an added cost I have to account for to get the app's actual promised service.
And just as a counter point to your last sentence - waiters in UK frequently make hardly above minimum wage(£8-10/hour) and tipping is neither required nor expected.
You really have no idea how tenuous employment for people is in those situations, do you? They don't take these jobs because they pay well, they take these jobs because that's all they have.
What they're going to think is "what a fucking asshole". Zero tipping is reserved for the sorts of dickheads that leave "Jesus money" instead of actual cash.
Minimum wage in the UK sounds a lot higher than minimum wage for wait staff in the US which can be as low as $2.13 in some states.
£10 is $13.29, which is a hell of a lot closer to $15 than $2.13.
Really? Because I keep hearing how waiters in the US are actually paid very decent thanks to tips. They are ignoring the fact that the employer pays very little because they can at least make a living from tips. That's not acceptable.
If you're stuck in a rural location with light traffic and moderate incomes you're screwed.
The US is proving time and time again that the government will side with companies(capitalism, yay) so you can't expect the system to change unless the companies lose money.
edit: they're also talking about retaliatory ratings "if you give me a 1 I'll go back and change you to a 1 and you'll have a hard time getting picked up again", I thought that wasn't possible? Did Uber change that?
Not sure about on the driver side, but on the passenger side you could log into the desktop website & modify ratings for a previous ride. Was useful when a driver forced you to give 5 stars, you could revise it once you got back to your laptop.
Uber quality has improved in my city a lot since then though, at least for me. And I've personally had far worse experiences from regular taxis in the past, so I'm still a fan of Uber.
Agreed. Rather than tipping, I prefer Uber's other ideas like UberX Plus. For 20% extra, you get a driver with a 4.80 rating or higher. It's one way to make sure your driver earns more money for the same trip, and to encourage quality of service over lower price. There's also Uber Black, if you can afford to pay 2x the cost - I used to get Uber Black all the time, but unfortunately right now I can only afford/justify it on occasional trips.
Sadly, I think the ridesharing services have discovered (like airlines) that most people just want the cheapest cost, not better service. For some people that makes sense - eg my neighbour is a pensioner, and making Uber cheaper than a taxi means she can now afford to go more places, it's improved her life. But for those of us who liked the free mints & free water, a comfortable ride, and a driver who helps you with your bags, we've got to pay higher prices & choose higher tiers to make those service levels sustainable.
EFIT: because of the downvotes I want to clarify that I meant: if Uber is developing towards other, older taxi companies it’s maybe because of human nature and not because they wanted to become like that
Whatever one's view of tipping, this specific problem isn't likely to be an issue.
The driver's rating of a passenger can only be changed by opening a support ticket, not in the app (https://help.uber.com/partners/article/i-want-to-change-my-r...).
The economy is at full employment (in the US; Australia has a substantial minimum wage already). 68% of Uber drivers churn within six months . I doubt that's sustainable.
So the next startup will introduce an 'only one dollar wherever you go' system. In addition you have to pay a tip that related to the time and distance. If you do not pay (at least...) that proposed tip, you are banned for ever.
Next idea: free shopping ! But we propose a tip for the whole experience of visiting our store, keeping everything stocked, the number of items you took and some other variables.
Moving to the US I encountered a huge culture shock when I learnt that there was such a thing as working for almost nothing from your employer and relying entirely on the variable generosity of random strangers to make ends meet. It seemed rather backwards to me.
I don't think this will fly too much in Aus.
I have been able to tip for years, what am I missing?
Edit: I was missing the location, it's AU specific
But I think the taxi drivers would benefit greatly from an app like that. I see no reason that there couldn't be something akin to what ParkMobile has done for public parking.
In Singapore, the largest taxi company has an application that's much better than Grab. It's faster, doesn't force you to rate the drivers, and doesn't bombard you with ads in the notification area.
(yes, I know Grab doesn't force you to do it anymore, but it used to be that the only way to not rate the driver was to hard kill the application)
You can leave a tip - but generally, you pay the price from the app. This is the damn reason you use the app.
I can see how it can be confusing, the first few times you are in a tipping situation, coming from a non-tipping culture. But after that, what is the issue? If the tip is an onerous financial burden, then you shouldn't be eating out anyway.
I mean, how many times are you going to grumble to yourself, "the bill says x but I gotta really pay 1.2x" before you just understand that's the way it is.
I’m confident that a significant portion of problems that ML is applied to today can be solved by some Excel sheets.
Creating a model in python or R is going to be much easier than in excel.
True, but my boss will ask for it in Excel anyway.
Tip heavy, if you can afford it, and lament how annoying the whole system is over a drink with friends.
If you really hate it actually take political action (vote, protest, etc.).
The city council overturned it because of lobbying from the restaurant industry. Also, a minority of servers who make far, far above minimum wage (like 70k/year) because of tips were heavily against it. Note that the referendum said nothing at all about eliminating tipping, it was just about providing a fair wage for everyone.
So, the political route doesn't work. If we want to end tipping, stop tipping. If people who work jobs that depend on tips don't like that, they can negotiate with their employers for a fair wage, you know like every other job in the world does. Employers and employees are the two relevant parties who need to be involved in wage negotiations. Leave the customers out of it.
Quite the contrary. Not tipping is the best way to change the system. Those people most affected by it only agree to work for poor wages because they know tipping will make up for it. If tips evaporated overnight then employers would have to pay more to keep those employees.