The truth is somewhat more nuanced IMO, and it’s mentioned somewhere here — behavior is contagious. Keeping upbeat and positive to your coworkers will make them upbeat and positive even if they’re not naturally. Positivity like negativity is contagious, but the latter is the steady state for many while the former requires continuous effort. The issue here is the won’t/can’t/stop/oh god in heaven. Showing up at your managers desk ready to listen and propose solutions and iterate is much more positively viewed. I’m confident the manager sees the issues for themselves, what they need are solutions.
Check out the difference a little wordsmithing makes:
* 'this deadline is unrealistic' — “id love to be able to get all this done for you, and with 8 weeks left, I’m only going to be able to get through half of this; let’s sit down and figure out what we can deprioritize without compromising the core of our next release”
* 'we can't continue at this pace, we have to have time to address some serious technical debt' — “I’ve noticed im having trouble moving quickly in the codebase with the level of testing we have right now, I’d love to lead an effort to improve testing and testability. Let’s resdefine ‘performance’ to include velocity, and with this new metric I’m sure we can find some time! Happy to do the leg work here.”
* 'I heard marketing saying that we can do X, but it isn't true and to add feature X would destroy our timeline' - same as 1: “I’d love to be able to get X out for you in the next release, and to do so requires we cut a few weeks scope elsewhere in the product — let’s sit down and see what we can deprioritize without compromising quality!”
* 'Adding more contractors isn't going to speed this up or improve the quality, we need time not warm bodies' — what will? “Let’s see if we can save the company some money by finding a way to work more efficiently! I’ve noticed x and y, and I’d love to take the lead on it. Let’s define some metrics to show this is as good as or better than bringing in some more contractors! The finance team is going to love our proposal.”
Check out the difference a little wordsmithing makes:
* 'this deadline is unrealistic' — “id love to be able to get all this done for you, and with 8 weeks left, I’m only going to be able to get through half of this; let’s sit down and figure out what we can deprioritize without compromising the core of our next release”
* 'we can't continue at this pace, we have to have time to address some serious technical debt' — “I’ve noticed im having trouble moving quickly in the codebase with the level of testing we have right now, I’d love to lead an effort to improve testing and testability. Let’s resdefine ‘performance’ to include velocity, and with this new metric I’m sure we can find some time! Happy to do the leg work here.”
* 'I heard marketing saying that we can do X, but it isn't true and to add feature X would destroy our timeline' - same as 1: “I’d love to be able to get X out for you in the next release, and to do so requires we cut a few weeks scope elsewhere in the product — let’s sit down and see what we can deprioritize without compromising quality!”
* 'Adding more contractors isn't going to speed this up or improve the quality, we need time not warm bodies' — what will? “Let’s see if we can save the company some money by finding a way to work more efficiently! I’ve noticed x and y, and I’d love to take the lead on it. Let’s define some metrics to show this is as good as or better than bringing in some more contractors! The finance team is going to love our proposal.”