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That's just a description of overselling. What's unique to Air Canada about this story? Do the other airlines do this too?

Service staff appear to not make it clear to customers that unless your boarding pass has a seat number on it that you don't have a seat.

No airline I have ever flown with has ever made this clear to me.


Maybe if you know what magic words to ask, and specifically ask them - but at that point, you should already know the answer.

For the record, I've got the dreaded GATE many times, and never been denied boarding.

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