Sure, just saying don't let the local sentiment change you. I personally have found the opposite once outside the echo chamber, granted like HN, I am naturally pessimistic/skeptical. I've found common-person use of tech and common tech business to be nowhere near as negative.
How is that relevant? Yes, uninformed people aren't worried by the problems they don't know about. That doesn't make the problems any less problematic.
More like uninformed people don't consider them problems, or at least not problems outweighing the benefits. There are several things that make "problems" more or less problematic, one of which being hyper-focus on negatives, which is why it's relevant.