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It’s not just luck. It’s also the unacknowledged support of your peers. I’ve had two bosses that were process nerds to the point of wanting to write a book, and neither of them, once they tried to condense their findings down, wanted to credit the teamwork aspects and other human factors (I’m big on human factors).

When you like people, or just your team, you plaster over their mistakes. If you try to reduce the whole thing to something cynical, people just want to watch you crash and burn. Which is I think where you see the problem with reproducing results. You get a certain number of people who just want to turn the screws another two clicks instead of creating a better work environment where more gets done.

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