Apple is good about doing things so the user doesn’t have to think about it
There's a fine line between that approach and the approach of actively disregarding the user's need to control their own device. Apple too often falls on the latter side of the line, and "Batterygate" was a prime example. I certainly appreciate it when I don't have to think about something, but when I eventually do have to think about it, I need to be able to do something about it.
I do give them some credit for fixing the issue by making the phone work the way it should have all along.
I don’t mind the lack of knobs as much as I mind the lack of a notification. If Apple throttles my cpu because my battery is degraded I expect that of Apple. What I don’t expect is them doing so without telling me because I can fix the issue by replacing the battery. Since most people would understandably assume a performance degradation over time was software updates they stood to profit from this omission. That looks bad and that’s why they replaced batteries.
There's a fine line between that approach and the approach of actively disregarding the user's need to control their own device. Apple too often falls on the latter side of the line, and "Batterygate" was a prime example. I certainly appreciate it when I don't have to think about something, but when I eventually do have to think about it, I need to be able to do something about it.
I do give them some credit for fixing the issue by making the phone work the way it should have all along.