I despise Comcast like everyone here but I'm not sure I would be so happy about municipal internet service unless there was some way to make it not suck. I'm speaking from experience, I used to live in San Bruno that has San Bruno Cable and it's one of the worst customer support experiences I've ever had in my life. I'm currently living in the East Bay, I have Comcast and while I had my share of issues with them both service and experience has been better. Is it even possible to have good internet service in this country?
> Is it even possible to have good internet service in this country?
Yes. I have zero complaints about sonic.[0] They deliver reliable service at a reasonable price (cheaper than Comcast's intro pricing here), and have stellar customer service and punctual install techs. They also have a history of receiving all 5 stars on EFF's yearly "Who Has Your Back" report [1].
There is no way. Highly reliable internet access can only be achieved via multiple independent ISPs including independent last miles. And if high reliability is not important, competition is still the only way to make ISPs care enough for customers not to switch ISPs.
