What Google needs to do is lock information for verified businesses or businesses they’re directly scraping from the Corp location pages.
Yes it can, you have to download the area in advance but I use it offline all the time as I have no mobile data plan on my phone.
The iOS Google maps does offline navigation. I used it just this weekend on a long distance trip. You have to download the data beforehand, but if you have downloaded the data for a region you can search and route to any destination you want.
A couple hundred megabytes for an entire country's road system is not "huge".
How about you just actually use the app before you make baseless accusations.
How about actually reading people's messages before claiming they're making 'baseless accusations'.
And it shall remain that way as long as people work for free on a proprietary Google Web 2.0/3.0 application whereas they could do the same work for a FOSS licensed alternative (such as OSM).
Anecdotally it's mostly credits towards Google's own products, free storage, etc, but also freebies like subscriptions to the NYTimes Crossword, etc -- at least at the lower levels.
Not anymore. I finally reached tier 5, but there was no reward no free storage. I haven't received anything. It's B.S.
Every time Amazon sends an email for you to “review” the product, they are asking for free labour :-)
Same with google here.
Everyone keeps thinking it’s like a full time job but really it’s a couple minutes whenever I go to post a review.
Did you set up a follow up test to find out if this wasn't just a chance occurrence? For example, by introducing a feature that exists (some unmapped named side street), but subtly misspelled on purpose.
Since my only goal was to get friends to my house instead of some corn field a mile away I accomplished my goals. I can see how someone who makes a lot of contributions would want otherwise, but my goals are different.
Also I realized OSM has got the house numbers in my street correct, contrary to Google Maps.
In Pretoria, South Africa, OSM has information outdated by several years while Google does not.
Is it actively bad to moderate Google Maps?
And in any case, a lot more people benefit from OSM than you know. Consider that it's not just a website with a map on it, but a downloadable map you can do whatever you want with. There's no other free & public source on geography that even comes close to OSM's detail. And OSM is genuinely better for end-users than Google Maps in many respects.
With OpenStreetMap the data I contribute is placed under a free software license and can be reused by anyone; I actively contribute to a community resource, rather than a proprietary database increasing some company's shareholder value.
I hope Google uses their Duplex tech to review phone number changes though, should be easy to call the existing phone number a few times.
You can review edits in Google My Business. But Google will sometimes import a bunch of data from a data broker or some other source and bulk update your listings, which you then need to go in and edit again.
Google My Business is also very, very strict about rejecting addresses it does not think are real, which is a bit of a problem for businesses on newly constructed roads, or roads that were recently renamed. If their address normalizer rejects it, you just can't use it.
When you have a problem, Google's customer service is really, really bad.
Also reminds me about the taxi lost and found issue .
That means that there is little incentive to stop people who are paid by entities that have vested interest in manipulating Google Maps information.
It was absolutely necessary. It isn't a "meme" that SO community has hostile users. I hand out a lot of votes when browsing SO because so f many people don't really deserve the downvotes.
Do you perceive Quora to have higher or lower quality answers? I'm having trouble parsing what you meant to say.
My removal of the website got rejected. I think I needed to offer proof of some sort.
Adding info is easier: my second edit was adding opening hours to a shop. No proof needed. My submitted hours were not the official opening hours, because the shop always opens 15 minutes too late.
There are tons of open source developers who contribute to code bases that require copyright assignment. They probably do it for the same reasons:
* It's personally useful
* It's useful to a lot of people
* It's (comparatively) easy to do
* It's rewarding in some other way
In some cases, the company is asking for a license to use+distribute the code (which IMHO should be implied by open a PR in the first place).
For example, you can read Square’s CLA here: https://docs.google.com/forms/d/e/1FAIpQLSeRVQ35-gq2vdSxD1kd...
Here are a few problems with that:
1) Businesses also have incentives to spam by adding lots of vaguely-related words to names, categories and description.
2) Businesses forget that they claimed the listing, and so stale info remains locked for too long.
If they do that and the correct information changes without them updating, they're (rightfully) going to get sued by those businesses. By having it editable by anyone, they avoid that, even if it results in the information being wrong more often.
Proper ways to deal with this would involve employing actual human beings for moderation, for filling in / updating the map data, or for providing support and a verification process to businesses trying to correct their data.
All three of these solutions cost more money than the status quo and are things that Google doesn't really do anywhere, so I doubt this is going to get better anytime soon.
Almost all the time, people will see the address/number listed on Google's search engine snippet, which is larger, has an image and is much more conspicuous than anything else on the screen. They'll make their plans around that, instead of clicking on the #1 search result, which is our website showing the official hours.
It's incredibly irresponsible for Google to let any Tom Dick and Harry make changes to this type of information, and then display it to the world without posting so much as a disclaimer to users to verify with the actual site.
I was charged about £5 for a 30 second call.
(0870 is "national rate", which can be more expensive than it ought to be, but not to the level available on 09 numbers.)
I work on maps spam. I was wondering if you could dig up a link to the maps business, and include a rough idea of when this occurred.
Some other European countries have similar prefix-based number allocation systems.
Happy to be contacted if you'd like more information.
However, these do not show up in the "main" Google Maps, and adding spam to them isn't any more effective than adding spam to a random website.
Disclaimer: I used to work at Google Maps.
I don't remember how I found those specific ones, but using Google Maps for Android finds some pretty similar entries. Perhaps you could pass that on to your old team?
I also reported the number to the communications ombudsman .. haven't heard anything since unfortunately.
The only one I've seen in a very long time was for a psychic reading over the phone.
"I predict... you will lose a modest amount of money...."
Strange how fast things change hey! Old news article about shazam and aqa https://www.cnet.com/uk/news/shazam-aqa-the-answer-is-on-you...
I'm sure they hired a company to promote them and they used this trick to increase their customer base.
Never trust the company info google gives you without double checking. It's very easy for anyone to change the business info without proof of ownership.
My small company gets three or four phone calls or e-mails a week from people who think it's a different business, and each time I ask, they say they got the number from Google.
Looking at my e-mail, the most recent one was from someone who wanted to place a big catering order with a Subway sandwich shop about 2,000 miles away.
I don't blame Google exclusively, though. For almost ten years, Facebook has been telling people that I am a large building in another state.
How do you know it's a lie?
Accuracy doesn't pay. Giving results that are "pretty close" keeps people searching and searching and searching for what they need, and racks up the ad dollars.
This is also a false dichotomy: Google not tracking us online would not prevent it from verifying our true identities with regard to e.g. editing maps information.
Similarly Google was never about accuracy per say but indexing. It says what people are saying essentially. People may say that Ted Cruz is the zodiac killer but he would have been way too young in reality - amusing as the actual police sketch resemblance is. It just isn't capable of knowing the truth and that isn't its true purpose any more than a regex is to give you dictionary definitions.
I do wonder what would make a better system for maintaining these sorts of things. The whole identification and authentication systems in place are honestly pretty bad in legacy systems both technically and legislatively - combines with rightful concern about abuse potential in upgrades make it seem like something which will take generations to solve.
(You won't get the HN karma, but we plan to implement karma sharing for cases where multiple submitters contributed.)
I've added the news links to my article for reference as well.
Oh well, onto the restaurant across the street. Asked the waitress there about CNG Burgers - she's never heard of it and said that she's worked there for a year. I looked on Google Maps and CNG received a ton of recent reviews.
Reading this thread compelled me to look at it again. Finally, Yelp is listing it as closed (I reported it as such), however, there are reviews as recent as 2 weeks ago.
On Google Maps, it's still active - all recent reviews by Local Guides.
Still not sure what it all means.
Some companies decide that they should have a physical address for places like Yelp. I suspect you have to have an address for people to review your business.
Is it a scam? In some sense yes but what do you if all you want to do is deliver?
Google maps has an image capture from May 2018 with their sign up.
Except, the restaurant is not there. None of the signs are on the building except for Lake Powell Realty. Not the "Restaurant" sign on the left, not the CNG Burgers sign in the middle. And the reviews kept on coming even after we left.
This isn’t a scam like the article is talking about, just google failing to update a listing and letting in bad reviews.
I'd heard that this was one business area where fly by night companies, and outright scammers, had been stuffing and, where possible, gaming search engine results -- meaning, given their market dominance, Google results.
I searched for the company -- mind you, a relatively large livery service with a diverse and well-heeled customer base, sure to still be in existence -- and sure enough, the search results were full of hits purporting to be them or part of them, or just playing on minor variations of their name. If nothing else, the phone numbers didn't look right to me as compared to my vague memory, formed back when people still dialed numbers.
Anyway, eventually I pulled out an old, physical yellow pages I'd been hoarding, looked them up in that, and called. They had changed that particular number, although not to something looking like one of the scam results. They had numbers from back when people faced in-state toll charges on phone calls, and since they covered an entire large metropolitan area, they had at that time registered numbers in several local exchanges, to make customer calls to them a local call (just pick the number having a local or non-toll exchange).
They still had the number from the yellow pages, though, assigned to an internal extension, and the person who answered took time out of their day to provide first rate customer service for the family friend.
The first rate service was still there. However, finding it through a Google search was a risky venture.
I'm not at all surprised that Maps contents is being exploited and gamed. I guess I'll hold on to that old yellow pages book a bit longer.
Totally unrelated to people scamming others on Google, but I love little bits of telephone trivia like this. A large plumber and an unrelated large handyman company in my hometown metro both have the same style of phone number: "just dial your area code then [seven digits]."
One other thing we had growing up in that area were the concept of "metro numbers." Back in the day, the area was divided up into three different incumbents and it wasn't always the case that a person physically near you would have a number you could call for free. So metro numbers were ones in specific exchanges that anyone in the six-county area could call with no toll charges. Since all metro numbers were in a handful of exchanges and, because the three old incumbents crossed area codes as well, didn't always follow area code rules (e.g. you could be physically in area code 123 but get a metro number in area code 198), you'll see old businesses with old numbers in area codes where they "shouldn't be."
My mobile number is like this. It is a metro number and has an area code and prefix of one side of the metro area but if you look it up in any of the telco databases, those listings say it is "homed" to two counties away in a different area code.
Eventually we came up with a brilliant scheme. My friend’s father had a home office with a dedicated phone line. He had signed up for call forwarding so he could be reached when he was away. But outside of business hours, the line sat idle. The process of changing the forwarding number was totally automated and free. Calling his number was a local call for me, and calling the interesting services was a local call for him, so I could bounce through his line (with his permission, of course) to call these things for free.
This also happened to make my hometown one of a handful that could call local numbers served by either incumbent in the same area code. I was doing work for a tiny ISP and my boss asked my parents if he could put a Livingston PortMaster 16 in our house and hook up 16 phone lines in exchange for paying my parents a small sum and giving us free Internet access by sharing the connection with the PortMaster.
We agreed and, thus, I became one of the few teenagers at the time to have high-speed wired Internet at my house. (None of my peers gave a crap but I loved it.) The phone company was less overjoyed because we consumed every available pair in the cross-connect box at the end of the street and nobody on our block or the next one over could get an additional phone line for months until a new box was added.
(As a capper to the story: A second cross-connect was added...but the tiny ISP went bankrupt a month later and all 16 of those lines were disconnected, rendering the shiny new cross-connect pointless.)
According to his tedtalk, Google was not to eager to fix the problem and it seems things didn't change much since then.
These are clear attempt for theft. For physical attempts I would call police and that's one of the big restraint on rampant theft attempts. But there is no law enforcement infrastructure set up to report and act on electronic thefts easily. These thieves can easily be traced otherwise as their 1-800- numbers are public.
It has been fun watching the edit wars over the hours of the Yucca Mountain nuclear waste site. There are times it has been OPEN and times it has been CLOSED and times when it is OPEN for 2 hours on the weekend, presumably for a pickup of household radioactive waste.
I know "Scammers are changing the contact details for banks on Google Maps to defraud people" is 4 characters too long but maybe "Scammers changing the contact details for banks on Google Maps to defraud people" is better than what it currently is? "changing the contact" alone doesn't make a lot of sense.
Got any tips on using it in practice (you seem to be at a higher skill level than most)?
What field do you work in?