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I was a paying customer and actually found it somewhat difficult to use.

When an upload finished, many of my friends / contractors didn't know you'd need to refresh the page to view files. I'd sometimes find two or three copies of the same file in a given drop.

My drop had an admin password, but also a manager password (which were different, but would presumably be used by the same person).

Even browsing for files to upload was more difficult than it should have been. Once a file was selected some users assumed it was being uploaded already.

These were manageable interface problems for me, but required delineated instructions to the "average user."

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