JW, do you use a lot of other public trans? It's easy to be impacted by an issue and think that SEPTA is incompetent, forgetting that public transit is hard and not realizing how bad other people are doing. After all, Septa isn't famous for catching on fire all the time[0][1].
0 - https://twitter.com/ismetroonfire?lang 1 - https://fivethirtyeight.com/features/washington-d-c-s-metro-...