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I wish we could just separate technology and human factors like this. In reality, each system is designed to prevent neither technological malfunction nor miscommunication or errors in process.

Unfortunately, programmers seem often to be isolated from this really complex part of engineering, so this interplay might not be appreciated properly.

Donald Norman's Design of Everyday Things helped cure my technophilia, maybe even turning me into a humanist. http://a.co/d/dSsOfxJ

Aha, looks like there's a new version (dated 2013).

Ah, referal link. How sneaky.

Crap. Unintentional. I just cut & paste. I'll be more careful in the future. Thanks for the heads up.

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