"Facts don't change people's mind" forget about the presentation of the facts, usually in a condescending and over authoritarian way.
No fact is an absolute truth that shouldn't be open to discussion, facts help, but when people get "holier than thou" about them, that's usually when the pushback happens (not only on those occasions, though)
I would also add that the word "fact" is often abused to refer actually to strongly-held beliefs instead of actual substantiated and well-accepted info. Thus when those feeling empowered by holding facts criticise others for not changing their mind when faced with their facts, they are actually attacking others for not succumbing to their personal beliefs.
"Facts don't change people's mind" forget about the presentation of the facts, usually in a condescending and over authoritarian way.
No fact is an absolute truth that shouldn't be open to discussion, facts help, but when people get "holier than thou" about them, that's usually when the pushback happens (not only on those occasions, though)