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Field Guide for Designing Human Interaction with Intelligent Systems (1998) [pdf] (nasa.gov)
42 points by tosh 3 months ago | hide | past | web | favorite | 5 comments

"• No one can start the project by generating an adequate requirements description. Generating such requirements documents at the beginning would be a misuse of time—detailed require- ments must be derived from initial design efforts and interactions with users.

• At the beginning, users cannot give an accurate, detailed description of what they would like the software to do because they have no previous experience using similar software."

Very applicable to this crowd. I believe that technical founders really need a dose of design thinking and understanding of the research lifecycle for their products to be successful. This sums up a researchers view of it.

This is amazing. Thank you!

This should be called, "How to explain UX/UI to engineers".

This is a great document, thanks for sharing. Since it's 20 years old, I wonder if there are any newer references that are as concise? Surely HCI/UI/UX prinicples have come a long way since 1998.

>Surely HCI/UI/UX prinicples have come a long way since 1998.

There's been lots of progress, e.g. dark patterns have become much more harmful. 1998 was full dot-com boom time, and it's about then that people realized serving users wasn't as profitable as exploiting them.

It also helps that this document seems to be coming from people who want to build actually useful (productive, safe) systems, instead of trying to pretend they're building something useful in order to part you from your money.

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