Quick anecdote - when I moved to NYC last year, I wasn't very happy about the tax rate, but city taxes become a lot more palatable simply by getting a library card. I constantly download books to my phone and place items on reserve that are delivered to a library one block away from where I work. Couldn't be more convenient. Given the size of the NYPL system, I have yet to find something that I want that isn't in the catalog.
Well done NYPL!