> Prodigal Technologies wants to improve the ways that lenders collect money from borrowers... If a payor misses a payment, lenders can now reach out on any messaging platform and enable lenders to find borrowers where they are
This sounds like it could be bad for consumers. I hope it doesn't lead to people getting shamed on social media for failing to answer bill collector's phone calls - their site is pretty vague about how it works so I'm not sure.
Just another reason to delete your social media accounts.
Instead via the old method of phone, they're texting about the bills instead. It seems that's what people are more responsive to today. All communication is private. It has nothing to do with social media.
What you're talking about would typically be considered illegal in the United States under FDCPA (Fair Debt Collection Practices Act) so I'd imagine it would have to be a private message.
Even if you improve collection practices a tenth of one percent, however, you're still talking big money so I see the appeal of the market size and any potential improvement.
I was assuming communications would be private. Debt collection has a deservedly bad reputation, but I think any public communication would quickly become legally problematic. It seems like bad idea both ethically and practically if messages weren't private.
As far as the legal requirements, I believe in the US it's permissible for debt collectors to contact friends/family in order to get in touch with the debtor, but there are certain limitations (like they're not supposed to disclose the amount of the debt, etc).
I think you're right about the practicality issue - I doubt twitter or any other network would want anyone using their platform for that type of activity.
Perhaps, but on platforms like twitter where the default behavior is to only allow direct messages to mutual followers, I imagine they might use an @mention which is publicly visible - like "@newman8r - please get in contact with us, we need to discuss your car payment" - and they offer to delete the tweet after payment or something.... I guess that would be the worst case scenario. If it's just private messaging then it's not as big of a deal.
I think people can demand that debt collectors contact them only through certain types of media (email, print letters, etc.). I wonder if that applies to companies where collection hasn't gone to a debt collector...
This sounds like it could be bad for consumers. I hope it doesn't lead to people getting shamed on social media for failing to answer bill collector's phone calls - their site is pretty vague about how it works so I'm not sure.
Just another reason to delete your social media accounts.
I think it's a good business idea though.