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It seems like a cultural issue. We were at an event on Tuesday where they let us know about a host of API changes relating to apps specifically, but when I got back and emailed asking for some documentation (even anything internal), all I got was a "we'll get back to you."

Ironically (or maybe not), part of the presentation was a slide featuring a workgroup with a "Done is better than perfect" poster. Well, yeah, but when you're running a platform service...

With docs, correct is better than done.

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