You're totally right. I should have been more explicit in my example. Once in a while, if I have enough admin work to do, I might write a task that says, "administrative tasks," so when I do hit inbox zero and complete all of those little tasks (that do add up to more than an hour), I can keep track of accomplishing it.
I don't think there's any conflict between our two approaches at all. I believe our system is:
- Product based: all tasks that go on the board directly relate to our product
- We're ok with resetting on tasks as well. It's just that if it takes more than two days, we obviously got the task wrong, and it is either too big or there's a bottleneck. There's no punishment for not completing a task.
I used to dislike the idea of to-do lists because I wasn't good at following up with them. This idea adds a social element, which has helped me a lot in getting better at organizing my day.
Would you be open to trying this with your team for one day? It's a very low-overhead technique, and you never know - you might just end up enjoying it. And even if you don't get much out of it, maybe someone on your team will.