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I don't have any experience with them, so I can't say for sure, but I personally believe much of the benefit comes from seeing someone in person. I can't fully describe why, but I think it has to do with the bandwidth needed to convey mental health issues. That being said, I think any therapy is better than no therapy, so if the choice is between a remote service or nothing, pick the remote service.

Got an opinion based on zero experience and can't explain it but you'll guess anyway? Two can play that game:

I guess that phone and videochat have the necessary "bandwidth" to convey mental issues. After all, people talk for hours via phone or videochat about their lives and problems. And the availability and convenience these media enable helps address the ancestor comment about the difficulty of seeking treatment.

You could be right! And I could be wrong! I was simply thinking out loud.

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