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Hahaha. I had one of the original XPS13. When I got it delivered, 4 or 5 keys on the keyboard were broken (they were attached on 2 points, when of those broken).

I got a new keyboard delivered, spend a solid 2 hours opening the whole thing (YOU HAVE TO REMOVE THE KEYBOARD FROM THE BACK OF THE LAPTOP WTF???), put the new keyboard in, only to realize a key was broken on the new keyboard.

That was my last purchase of a Dell laptop.

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