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Totally agree, e.g. if Samsung hat problems with their batteries, nobody would give a hoot. Just because everyone is out to get Apple.

Batteries exploding causing fires, damage, and possible harm to those around it


An expensive slab of metal and glass that, surprise, bends if you do things like sit on it with it in your back pocket or other unnecessary forces.

100% completely, completely different. One is an actual danger (Samsung), the other is mistreating and not respecting the device (People who spend a ton of money on an iPhone and then treat it roughly).

To be fair, an order of magnitude more devices bent than exploded.

Not entirely true, Samsung sales dropped heavily when their batteries exploded and were banned at airports with signs on airports not allowing you to board if you had samsung on you and there is likely some sort of lawsuit against samsung for exploding batteries. Apple sales likely didnt get as fazed.

Theres no real hate, its more because they lied. People reserve a right to sue about a product if there are fraudulent claims.

Pretty sure the person you were responding to forgot to add /s to the end.

Batteries exploding is a massively different circumstance than a largely-aesthetic¹ issue.

¹I never even heard of "touch disease" before this article, I didn't realize bendgate actually affected touch sensing in the slightest.

It's not just an aesthetic. It can cause a host of other electrical problems which can affect its basic use. Circuit boards aren't designed to be ductile.

That's absolutely true -- but even if it completely and irreparably bricked the device, I think it's fair to say that you'd still be talking about a very different set of consequences from batteries exploding or emitting noxious fumes.

This is whataboutism. Samsung has been punished and taken major losses as a result of their faulty design. Apple still has people trying to pretend that it wasn't such a bad problem.

I saw a shit ton of "bendgate" press. It was a major media issue.

And you know what? In reality it wasn't a major issue. For most people it was just a minor one. My phone was slightly bent. It bothered me that it was slightly bent. Beyond that mild bother though, it had no impact on my life. For the people who suffered "touch disease" (which again, I never even heard of until this article so it can't have been terribly widespread) it obviously was a problem, though one that's easily fixed by having the phone replaced under warranty. Obviously, having a widespread issue affect your flagship phone in this manner is a problem, but it's largely a PR problem rather than a serious issue with the device.

Meanwhile, having your phone end up as a ticking time bomb that could explode at any moment is a pretty major issue.

They're both major issues. The Samsung one is a safety issue. The Apple is a quality and reliability one.

The Ford Pinto and the Yugo GV were both bad cars. The Pinto would kill you. The Yugo was made poorly with substandard materials. Splitting hairs over which was the biggest failure is something for a top ten list. They were both bad for consumers who spent their money on them and were stuck with a product that they couldn't continue to use.

If bendgate prevented you from using your phone then you’d have a point. But it didn’t. For nearly everybody it was purely a (rather subtle) aesthetic issue.

Until it bent to the point where it didn't work. Electrical components are not designed to deform plastically or have residual stresses.

The Ford Pinto and the Samsung both suffered from fuel/power problems that caused them to be dangerous. (Although, the Pinto was worse because they knew about it beforehand and calculated the monetary loses from deaths.)

The Yugo and Apple both suffer from problems with structural stability and reliability, yet one is a joke to a punchline and the other one is Yugo.

None of these scenarios are good for consumers and none of them should be excused as biased or unfair. Bad products should get bad press coverage. In this case, people should have fair warning that the premium that they paid for a prestige brand doesn't mean they're getting prestige level materials.

What about the Note batteries exploding? People seemed to care about that.

The parent was making a sarcastic counterpoint.

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