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It's not just that they knew it would bend. The document shows that Apple also knew that bending from normal use would detach the Touch IC chip and render the phone unusable. They secretly addressed this in later iPhone 6 runs ("after internal investigation, Apple determined underfill was necessary to resolve the problems caused by the defect") while continuing to charge affected users $350 (generously reduced to $150 after media attention) to fix their bricks.



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