Numerous social media posts about the same problem.
Denials and costly fixes for them. To the point of specialized third party accessories. Remember the iPhone antenna “bands”?
Apple acknowledges the issue.
Class action lawsuit filed.
Leaks about Apple knowing about the issue months before any corrective action.
Does Apple make missteps? Sure. The new MacBook Pro keyboards are genuinely a disaster. But 95% of the complaints people actually bring up seem to be dramatically overblown.
The failure rate on them is nuts though.