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> there are emotionally ill people in the world. While some people focus on the psychopaths, there are also people who are depressed, sad, angry -- and want to be heard. They continue feeling this way no matter what your interaction with them is.

I don't think I agree that emotionally ill people feel the same way no matter how others interact with them, if that's what you mean. In fact, how others interact can have a large effect, IME. These are human beings who, like you and me and all the others, have many complex factors guiding them; they are not automatons, not solely creations of their illness.

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