What I'm saying is much simpler. Cheaters are a very interesting crowd. In first person shooter games it's absolutely possible to dominate cheaters (because cheats only help with raw mechanical skill, not strategy or tactics) and the cheaters will often be the first to complain about cheaters when you kill them. Despite their unfair advantage, they lash out when things don't go their way - which seems to be happening here: they truly believe that they are above reprimand and that Anet must be punished for reprimanding them. The threat of GDPR is being used for this. In the broad category of shifting blame, it's very very consistent behavior and would probably make for a fascinating study.
There is always a chance that the author is being honest (having cheated in other games, but never GW2) but it's slim. I have my doubts as to whether GDPR would cover this (as it cannot be used to identify a natural person), but IANAL.
- personal data is any data about a person which could, in combination with other data that you may not have, identify a person. That's much broader than your definition. In this case, I think the claim would be that if you knew all programs installed by a person, you could figure out who that person is. It's still probably a stretch. It's good that they prevented themselves from knowing what the program is, because that could sweep up health data. ie imagine they knew you were running a blood sugar tracking program, they could infer you had diabetes. Health data is in a heightened protection class under the GDPR.
- The game would still have to service data requests, ie give me all your data about me.
In other games, the grind is clear, and the appeal of bots painfully obvious.
It's a few years since I played GW2 so things may have changed.