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Systemantics: How Systems Work & Especially How They Fail by John Gall. https://www.amazon.co.uk/Systemantics-Systems-Work-Especiall...

The writing style is kind of unusual, but there is a lot of wisdom to be found in it.

That book is half commedy, but does give some interesting things to think about. I enjoyed reading it, and have been meaning to read it again.

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