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Well, it replaces all those things when you want async messaging with a decent UX.

I'm not sure how serious to take you when you think Skype is better.

Especially when Skype in this context probably means "Skype for Business". Oh, that user just went offline and Skype wasn't aware? Well, you'll be informed, nicely, that the message couldn't be delivered. Will it be delivered? Oh, of course not, this is 2018, we don't do that.

Or you're signed into Skype for Business on multiple devices. You wouldn't expect to receive instant messages on all your devices at the same time, would you? Because that's really asking for a bit much in 2018. We're not wizards, you know.

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