Hacker News new | past | comments | ask | show | jobs | submit login

I may be out of touch with current affairs, but I don't think I've encountered a single workplace where documentation has worked. Sometimes because because people were only hired to put out fires, sometimes because there was no sufficiently customized ticketing system, sometimes because they simply didn't know how to abstract their tasks into well written documents.

And in many cases because people thought they might be out of a job if they put their solutions in print. I'm guessing managers still need to counter those tendencies actively if they want documentation to happen. Plenty of good pointers in this article, I found.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact