-It's hard to find out why you were denied a loan and full transparency is not required. You could ask for how the company has processed your personal details and try to find out but hard to know and hence hard to complain. Even GDPR doesn't change that a black box model for the modeller is incomprehensible to a customer.
-Companies can to a certain degree operate as they want to. (I think that's fine too. Business should benefit both parties.) Discrimination is not always very clearcut and often on proper grounds (think risk-based).
-In the Netherlands companies cannot automate denial of service / business. There has to be a human element to that.
-Actuaries have long learned not to use for example names in modeling. That would be a good example of adding better risk insights through illegal discrimination (names give a good delineation of ethnical background, at least a for few generations).
-It's hard to find out why you were denied a loan and full transparency is not required. You could ask for how the company has processed your personal details and try to find out but hard to know and hence hard to complain. Even GDPR doesn't change that a black box model for the modeller is incomprehensible to a customer.
-Companies can to a certain degree operate as they want to. (I think that's fine too. Business should benefit both parties.) Discrimination is not always very clearcut and often on proper grounds (think risk-based).
-In the Netherlands companies cannot automate denial of service / business. There has to be a human element to that.
-Actuaries have long learned not to use for example names in modeling. That would be a good example of adding better risk insights through illegal discrimination (names give a good delineation of ethnical background, at least a for few generations).