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It’s funny you said that.

One of my colleagues pointed out that the IM client from Exchange 2003 era (I think it was Live Communications Server) and LiveMeeting were a better collaboration platform than SfB, even given the severe limitations on bandwidth and cpu.

It's really not a high bar is it? Frickin MSN Messenger and Adium was a better platform than what we have now. While never having used it I suspect the best was probably blackberry's platform in its heyday, even though AFAIK complicated to integrate into a business, but at least then it would work solidly.

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