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Red Hat is making pretty good money supporting GPL'd software, over $700 million in FY 2010.



that's support. I'm talking about selling software. There's a difference.

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What is the difference? Is it possible for the difference to not matter?

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Selling support implies that your software needs support and beyond needing it, your users need the support enough to pay for. This creates quite a disincentive to make your software intuitive.

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