I tried Android early on, had similarly unacceptable support experiences, and whenever I'm tempted to dip my toes back in the water I'm reminded of how bad things are with cases like this. In the case of the Nexus 6p it's Google's flagship product and it's a worthless paperweight 13 months after purchase.
That being said, Google needs to improve their out-of-warranty repair/replacement options. I couldn't do anything for my Chromebook Pixel once the warranty ran out, and I wouldn't count on them to randomly add a de facto additional year to the warranty like they did with the 6P, which was probably done because of its terrible, widespread battery issues.
I bought my 6p from Google. I paid for the extended warranty. It went into a boot loop after 13 months and they still wanted me to pay the $75 fee for a refurb phone. Remember: I paid $89 in advance for a 2 year extended warranty. This is for a well known issue in their hardware, that iirc they are being taken to court for.
I had purchased a new Android phone every year for many years at that point. I do Android development for a popular open source library/product.
They're banned now. No more Android phones in my house for a long time. Happy on the iPhone and know if I walk into an Apple store I'll actually receive support.
I heard others were given Pixel XLs. I guess mileage really can vary.
they need additional 75 or more to assure the phone would function and that too with salty terms and conditions.
And those were multiple tries with different support associates. I will stay away from google hardware products until there are substantial improvements.
I feel like I purchased a year's worth of problem-free phone experience for nearly $CAD900. To me, that's not great value.
P.S: my Nexus 5 support story was stellar. With the Pixel promising but unavailable as a replacement I went for an iPhone 6S (not a 7 because I just invested in quality, jack’d audio hardware)
They did tell me that this was a one-time deal though.
I don't understand people comparing a 350$ Nexus 5 phone to a 700$ Pixel phone, and saying that they're both by Google, and anything that applies to the first also must apply to the second. It's also like people blindly hating on support for paid products by bringing anecdotal evidence from support on free products. That's just not how things work.
The Nexus line was barely a Google product, it was just meant to be a vanilla open device for developers, with some Google oversight. That's very different from a premium device built and supported from start to finish by Google.
She paid over $600 for it, I wouldn't exactly call it a bargain bin device.
Certainly so. They didn't really stand behind it, like they should have.
> it was just meant to be a vanilla open device for developers, with some Google oversight."
That counters the reality that these things were sold on the mass market to normal people without developer accounts and the accompanying "You'll shoot your eye out, dev" EULA.
It was advertised on TV, for !@!#$@ sake.
> That's very different from a premium device built and supported from start to finish by Google*
There aren't many devices out there, aside from the iPhone, that are supported from start and finish by one company.
From the onset it was broke. We are talking just a week after I bought, I started noticing a pattern of complaints about the audio clarity. I call support, what do I get? A refurb. Whatever, phone was just released -- probably gonna be a new phone. Two weeks later, another phone, same problem. I got used to it eventually, and worked around it. Headset, speaker phone, or whatsapp (for whatever reason) would fix the problem.
At first it was never Huawei again, whatever. But that changed. I called Google store again, one last time to complain. This time, they offered me a "buyers remorse refund". But then they retracted their offer as soon as the lady saw that I had it for a few weeks longer than 2 year. They told me the option wasn't available. But I kept asking them, why didn't you offer me this the second or third time I called? They never answered that one directly.
I am still so angry about this... I threw 600$ + 100$ for warranty at a company and for 2+ years I had a crappy phone that doesnt work when I call people. Done, never again.
I bought a lot of Samsung notes, but they are outright negligent with monthly security updates. Samsung also famously introduced the Galaxy Note 2 a little over 8 months after I spent $900 on the Note 1 (which became a paperweight quickly due to faulty sim trays).
Almost all android manufacturers are negligent in creating good phones, and if they do, ruining them by not offering the required monthly updates that Google and Apple offer directly.
Android was a poor experience pre-gingerbread. Now, the changed UI's doesn't look much better than native android - product differentiation aside.
Google was onto something very good with LG and the Nexus 5 partnership. I'm encouraged to see LG building their phone again, and hope the HTC acquisition will improve the phone quality moving forward.
If google is serious, I hope they leave the XL with LG while they build the Pixel 3 with their new HTC subsidiary to get some experience under their belt before expanding.
I'm using an LG G6 for the past few months. The phone has been excellent. The phone updates are a few months behind and I'm reminded why I'll be probably heading back to a monthly security Android phone - at moment I believe it's the Pixels or a Blackberry.
First I had a Huawei Ascend Mate 7 (6") for 2 years, then a Huawei MediaPad X2 (7") for 3 years. Somehow they stopped to build big phones, so I switched to a Xiaomi Mi Max 2 (6.4") and I couldn't be happier.
I paid a fraction of the price of one of those Nexus/iPhone/Samsung flagship Smartphones and they all had what I needed, big display and big battery.
I've purchased my Nexus 5x just a couple of months ago. Since it's a two-year-old model, you can also get it for a fraction of a flagship model (~$200), and, well, since I've purchased it brand new, I still have a year of security updates + a warranty that lasts exactly that. And on top of that, pure vanilla Android experience + whatever Google comes up with in the meanwhile (for example, I have Google Fi, Pixel camera app, Android Oreo, fingerprint reader at the same spot as this $1000 phone).
Next year I might buy the Pixel (original, not 2). My point is, if that I continue with what I've started this year, I'll upgrade to the next two-year-old Google phone, receive the latest and greatest features (that non-Google-made flagship models still don't have at the time) and I'll receive upgrades constantly.
Either you don't get them and your apps stop working one by one after some time.
Or you get them and performance goes downhill until your apps stop working one by one after some time
The only solution I found was to get a new device every 3-4 years.
I never plan on buying a phone that I would be devastated with the amount lost (like, 1000 bucks) if something ever happens to it for whatever reason.
3 years ago it was a big task to get the devices to speak English and install Google apps.
Now they got onboarding even for German and all things are installed on the first start.
I think my first phone was the Motorola Micro Tac, which was revolutionary for price and size. It selled like hotcakes in Norway on release in .. 93? Then the Nokia 8110, which I loved - it had WAP! :)
Then (in Australia) I had the great misfortune of buying into Hutchinson's first 3g phone - the Motorola A920. Switched after a while to the Motorola Razr - awesome - upgraded to the SLVR L7 - and then I think the Nokia N85.
My first proper smartphone was an iPhone 3, jailbroke it, then switched to the Nexus One when it came out. That was one of my all time favourites; still have it, still works (sans sim). I've been on Samsungs pretty much since that, however, starting with their S2 - then Nexus 4 briefly (got run over by a car after 2 months, fell out of pocket and got completely squashed - I was gutted) - replaced it with the S4, then the S6 Edge and now the S8+.
Have no regrets for staying with Samsung in the past 6 odd years. Love the OLED screens.
On the occasions when I've been having issues I've received immediate service; latest was my old S6 Edge needing a new motherboard which was done same day at a Samsung Experience center (Melbourne Central). This was at 16 months.
I'll continue buying their products until such a time that they make me regret it. I've been lucky with my phones; no major issues other than Three phone due to the initial horrible state of the network and the rushed release of the phone.
I got a Samsung Galaxy S when it first came out while on a trip to the UK. I've always thought Samsung made good hardware generally, but their insistance on fucking with the Android experience is what stops me really liking it. I don't want their S Notes or their S Calendar, etc. Putting a custom ROM on it tended to be a better experience than stock.
The current bullshit with Bixby is also not encouraging - I want a stock Android experience.
In the S8, there's hardly anything that's annoyingly Samsung. Minor exception for Bixby, but at least they let us disable the short presses now (for the button). Ideally they'd let us use whatever A.I. provider of choice; I'd prefer to map it to Google Now/Plus.
(#Just realised I forgot to add the S5 in between the S4 and S6 Edge in my chronology!)
Something similar happened to my wife with her Nexus5X. Google shipped an update that bricked a ton of 5X phones, and Google stopped responding to her Customer Service emails.
We've been Nexus (specifically pure Nexus) users since the first Google phone. I own a G1, still in my closet. I own all of them (well, at least one of each generation). I own a Pixel XL as well. I'm done with Google, for this, and other reasons.
I'm amazed at how poor the Android experience has been after years on iPhone. I'm still more amazed that Android is as popular as it is despite all this.
Doesn't help that my Pixel was supposed to replace an ever-bootlooping Nexus 5X.
Because Google isn't the manufacturer of Google-branded Nexus devices and, if you bought it elsewhere, isn't the retailer, either.
> Apple manages to support iPhones whether you purchase them from an Apple store or in a back alley for bitcoins.
Apple is always the manufacturer of iPhones.
I agree that it's bad for Google's image to operate that way, stick their name on a phone and then shrug their shoulders and tell you to talk to the real manufacturer. But that distinction is why Apple supports most iPhones no questions asked, and Google wants to know that you bought it from them. They're a glorified retailer licensing out their brand to Huawei.
I'm not 100% sure, but I don't think that's how it was. LG's Nexus devices were manufactured by LG for LG, etc. The "Google" part of a Nexus phone is the software and some collaboration in the design.
If it was advertised as a Huawei 6p that would be different.
The Pixel, instead, is branded as the Google Pixel.
The replacement they sent has the wide-spread microphone issue out of the box, and I just haven't had the gumption to deal with yet another support experience.
I've had great luck so far with my Pixel XL and love it - one of the best phones I've ever owned. But the Pixel I bought along with it has been by far the most unreliable piece of hardware I've bought in a decade. It's really soured my opinion of Google, even though so far they have (grudgingly) replaced the item.
I'm dreading replacing it for the third time, as I know they will refer to their 2 replacements limit in their warranty contract. Zero of those replacements were anything but known hardware issues on the handset itself thousands of others have reported on-line.
With Apple, it's no big deal to extend the warranty during the first year of the warranty.
I bought mine direct from google and the service was fantastic when I had an issue with my phone. I called them up, explained my problem, and 5 mins later they were sending me a replacement in the mail with a pre-stamped shipping package to send the old one back. I'm not sure what else I could ask for.
Why should that matter? My wife's iPhone was purchased from TMO. It had an issue so she took it into an Apple store and she came out with a new phone 10 minutes later.
What the parent is saying is that's precisely the difference. Your wife brought her phone to the manufacturer.
The Nexus phones were not manufactured by Google. If I don't buy it from the Google store, my buying didn't establish a commercial relationship with them. The Pixel phones, though, are manufactured by Google.
Disclaimer: Even though I'm a Google employee I have no idea how these things work. I'm just clarifying what the parent said, which sounds likely to me.
any different from an Apple phone, manufactured by FoxConn?
Apple wasn't the manufacturer at all.
So yes, it's pretty different from an Apple phone. Unless you refer to yours as the FoxConn iPhone 6 or something, which would be a unique perspective on your part.
That's definitely not how it was marketed.
The Nexus marketing always seemed pretty clear to me: buy a phone made by the chosen hardware partner, and get the pure Google Android experience.
It's a Google product. So yes, she bought it from Google. Which store sold this Google product shouldn't be a factor in whether Google is willing to support it to the best of their ability, should it?
Nexus 6p is a Huawei product that you may or may not purchase via Google. iPhone is always an Apple product.
Here's my story.
Bought Nexus 5. Smashed screen in go-kart accident. Called Google to ask about repair; they offered to replace it for free. I still have that phone as a backup.
Bought Nexus 6p. Then bought another for wife. Both worked fine; we gave them to family members after two years.
Now have Pixel, Pixel XL for wife, and Pixel for daughter. They've all worked fine. Daughter got small scratch on screen, bought screen protector after that, no incidents since.
Standard disclosure: I work at Google. These experiences were all with normal retail devices, purchased with own money at full price, using personal Gmail accounts, with no special treatment as a Google employee.
Apple just doesn't treat customers like that. IME obviously.
Why Google ever did a licensing deal with Huawei is beyond me. They are controlled by the same Chinese government that won't allow Google to operate in their borders.
Bought a Galaxy Nexus. Used it for two years without issues. Would've continued with it for longer, but I was leaving Sprint.
Bought a Nexus 5. Used it for two years, with minor issues concerning wifi signal strength and wireless charging. The phone still works, and I keep it as a spare, but the wifi issues were especially annoying.
I've had an HTC One A9 for a year so far. No issues, aside from it being larger than I'd really like. I don't plan to replace it until I have a very good reason. Also have an iPhone 6 from work. It's nice, but harder to tinker with, which I think has always been Apple devices' shortcoming.
An iPhone gets OS updates for years and years, Google's flagship Pixel phone has two years of updates. Never would I spend that money on a phone that has so terrible support.
Anyone who bought an iPhone 4S at the end of its run only got 2 years of support. The iPhone 5 did much better though - 3 years 10 months.
For the the iPhone 5S to reach a minimum of 3 years support, it'll have to continue to get updates for another 17 months.
Dropping support at that particular point in time was purely a marketing / management decision that wasn't driven by any technical considerations whatsoever.
When you do this kind of thing as a company over and over again, people notice.
I think that covers most of the main points.
Of course, it may be that it all came down to support contracts internally between Google and the Nexus device suppliers (the Nexus 7 blobs come via Asus, the Nexus 4 was an LG device that used the same Qualcomm chipset IIRC.) but that’s the kind of detail that end users really don’t care about: both were Google devices that Google sold & from the point of view of the end user Google dropped support for one device for no obvious reason as far as the end user can see.
1 - Google has a history of living up to the absolute bare minimum promised. Apple does not. Per history, one can assume that when Google says they'll support for 3 years they mean 3 years and one day, and Apple means about 5.
2 - Google has a history of whining as if they are absolutely powerless, broke, and incapable of affecting what Qualcomm or others do. At least when it suits Google.
Switching to an Android phone to save $100-200 over the lifetime of a product that I use 1000 times per day, and risk bad customer service is just bad value.
I've been very happy with my iPhones so far, though. Only ever had issues when the batteries started to swell up.
Strong words. If Apple's support started getting worse, you'd switch.
What you're saying is that you like to stick with a company that has so far had an outstanding support track record.
Which is pretty self-evident.
However, when it comes to end-to-end experience, Apple's vertically integrated approach is simply better. This is one of the key reasons I switched back to iPhone recently: I just want my phone to work and to be taken care of when it doesn't work.
I bought a Nexus 6P from the Google store and had some issues. Out of warranty they replaced it with a new Nexus 6P. When that failed as well, they replaced the phone with a brand new Pixel XL. Each of these replacements was sent via overnight shipping at no cost to me.
I wouldn't call this a great experience because I wish the original phone never had the issue, but I can't ask for more from support.
A few months later I heard a rattle in my phone, turns out they sent me one that was part of a line that had an issue with a microphone component. Contact support and yet again it was replaced within a week.
This is my issue. They have continually sent replacement refurbs that exhibited well known and common problems. This has to be done knowingly.
It's really made me think about an iphone for the first time ever. I refuse to use any non-nexus (or pixel now) Android since I care about software updates and shovelware, so it's either a Pixel or an iPhone at this point. Google shoveling me repeatedly known bad hardware just sits very wrong with me.
The iPhone 3G is the worst purchase I ever made, a month after buying it iOS 4 turned it into a barely functoinal brick with no ability to roll back the OS.
I've also had an HTC Amaze which was great, a Note 3 which was great, a Nexus 5 which was OK, etc...
No company always gets it right, even Apple. That being said, the Pixel XL was great, so I'll guess that this new one will be good too. Nexus 6p was a dud, Huawei doesn't make them anymore, Google re-branded and moved on...
They originally told me I could get a replacement 5X, then they told me I could get a T-Mobile G5 and what they eventually sent me was an AT&T specific G5 that required digging into config menus before it would connect to T-mobile LTE.
Despite the removal of the headphone jack, I switched to an iPhone 7+. Had an issue with touch id, and they just replaced the entire screen for free while I hung out at the mall.
Between the privacy moves Apple has made, along with their awesome support, I can't see myself switching back.
I also once had a problem with a new MacBook Pro (probably bad memory). Went to the Apple Store, I could either get a (new) replacement or my money back, no questions asked.
I used Android for a while when Motorola was a Google company and a brief period after they were purchased by Lenovo. My Moto X 2013 had spontaneous reboots, repair took one or two weeks and afterwards they wouldn't tell me the problem was. After a year or so, the Moto X started cracking spontaneously. I also purchased a Moto 360, which spontaneously cracked as well (known problem). Repair took one week, but the package disappeared in delivery. It took them two months (!) to send me a new Moto 360. Then there was the horror of the incredibly buggy Android 5.0 release on the Moto X 2014, which had a memory leak that killed background apps all the time.
1) My wife's Samsung phone developed an issue. We contacted Samsung and they RMA'd it and she had a brand new phone by the end of the week. Not Applecare, but it was fine.
2) Had an Android tablet with a minor battery recall. The manufacturer just sent me a second tablet and told me to keep both.
I hear about these kinds of horror stories but if you go in knowing that you aren't going to get Applecare, you don't look for it and you deal with it like literally any other consumer purchase you might make in your life, from refrigerators to cars and it's suddenly not a big deal.
After I sent them, within a few days a brand new Nexus was delivered along with a return package for my broken one. They didn't even demand I send back the faulty one first. He said the idea was that you won't be without a phone in the interim (irrelevant in my case however as the phone was bricked).
After that I went with iPhone, simply because I know I can get it replaced or fixed within 2 days, but I have walked out of the store with a brand new one in 20 min before.
I had the Samsung Galaxy Nexus and then the Galaxy S5, both great phones. Definitely preferred the vanilla Android experience though, and the Pixel XL has been great for the past year. It is the best phone I've ever held, vastly better display than any iPhone. The Pixel 2 with no headphone jack is not going to work for me, but I expect to use the Pixel XL for 3-4 years anyway.
I bought my Nexus 5X used on Swappa. It finally bootlooped about a month ago. Called Project Fi support, they transferred the phone to my ownership in their system, and then issued an RMA and sent me a refurbed 5X. I was fairly surprised, as the phone was both out of warranty and bought used.
My Nexus 5X had a boot loop issue, I filed a support ticket, paid the deductible, and 2 days later I had a replacement phone in hand. Couldn't have been easier...
On the other hand, I actually loved Google's support. Reaching them on the phone was easy. No wait. At some point I had to step away to take care of my baby, so they said they would call me back in 30min, and the same rep called me EXACTLY on the dot when they said they would call. They didn't follow a script to the letter, with numerous unnecessary steps, but jumped ahead when I told them what I had tried to diagnose the problem. Overall, very efficient, quality support. Of course I was bummed the bootloop couldn't be fixed (I experienced it before it was a widespread issue) but I was honestly stunned how good their support experience was.
I ended up replacing the 6P by a Nexus 5X. I know I'll get good support IF I ever need it.
How is this acceptable? The boot loop is most likely caused by a software bug that was not introduced by your wife (unless she was installing custom ROMs). Moreover, it is probably easy for Huawei/Google to repair the phone by reflashing the firmware.
Rather than going the extra mile for a customer who dropped $500+ on a device, they literally stick to the warranty period mandated by the law and leave you out in the woods.
That is terrible customer service.
The applications are generally less polished, the hardware is better on paper yet fails to hold up in real life, and the battery life is abysmal within a year or less. It use to be the case that some of the sacrifices were worth it because flagship Android phones were considerably cheaper than their Apple counterparts, but that is no longer true either.
I'll be going back to Apple for the first time since the iPhone 4, now that they've finally killed the hideous 1980's CRT style bezel.
My support experience with the 6p was pretty good : when the battery became unusable they replaced the phone without asking too many questions (they just made sure I had followed all the basic steps to make sure that the problem was indeed hardware, even though I am a mobile engineer able to diagnose the device myself. I don't rely blame them for having to follow a script though).
Anecdotally my support experience with Apple has been atrocious :
-they refused to repair my mbp 2011 whereas it suffered from their well known design flaw in the GPU soldering and have a repair program for this model.
-they made me pay reparation fees for a mbp for which all the cooling system started malfunctioning while it was still in the warranty period.
When my wife's phone bootlooped (8 months out of warranty), Google shipped her a replacement phone for free! I swore myself away from buying any LG products after that.
Fwiw there's a small open-source patch for affected devices that disables big cores (disables dual core I think) and fixes the bootloop but cripples the phone's performance.
Now, it looks like those issues are caused by the Snapdragon 808/810. The Pixel 2 uses the 835. I don't think it's been around long enough to know of any long-term issues, but I'm hoping it sucks less.
Pixel was much better, except the XL 128gb had memory speed issues.
Google has gone back to LG to build the Pixel 2 XL, (similar to the Nexus 5) which was great. For that reason I'm probably going to get it - my dad still has and loves his LG made nexus 5.
I do an insane amount of long-haul flying and really rely on the 3.5mm jack for my noise cancelling headphones. I could get bluetooth headphones but they wouldn't work with in-flight entertainment when it's available.
I hope this whole no-headphone jack trend doesn't continue, I know the 3.5mm TNC isn't the best jack but if you don't want it because of bad waterproofing reasons or size/whatever can we just get a different analog jack with an adapter? Having the DAC built into the phone is required to keep things nice.
- There are USB-C to 3.5mm jacks. Probably the simplest. There are also Y cables that put out a USB-C charging port and 3.5mm.
- I own a Sony SBH54. Converts bluetooth into 3.5mm. Awesome to pair to my phone and laptop, hoping improved specs of Bluetooth 5 shoe up in a new device soon. I have been on Bluetooth audio with their SBH50 and MW600 - the audio quality has improved greatly. I wonder if there's a wireless external DAC.
I heard of an intriguing option yesterday - USB C Digital headphones where the signal remains purely digital.
LG has put dacs into the v20 and a variant of the g6, I kind of wish I had gotten a model with one.
I sense the no headphone jack is here to stay if the reason for it is true (allowing thinner phones).
Check this! You can still buy devices from Google or LG or HTC if you have way too much money to waste of same device repeatedly every year.
Last month, it started shutting down early. I contacted them and they're sending me a $800 check...
The Pixel 2 doesn't have a headphone jack either: https://www.engadget.com/2017/10/04/google-unveils-the-pixel...
Switched to a Nexus 5x. After 1.3 years of rather gentle use, it bootlooped. I would attempt to get Google to deal with it, but it bootlooped days after I took pictures of flood damage (not mine, fortunately), and I hadn't gotten those pictures off the phone. Then, I got busy. Still hope one of the rescue approaches will let me get the pictures off, before I try to maybe get a replacement. Fuck the warranty, 1.3 years of use -- cut short by a known product defect -- is simply not acceptable.
I bought a cheap Moto G5 Plus to tide me over; figured I could dink around with it after I switched to maybe a Pixel 2.
At this point, and at those prices, I can't bring myself to give Google a premium price for that product.
Maybe if I find a cheap Pixel 1, I'll give Android one more go. Otherwise, it's Apple.
Even if Apple is pricey, I'll expect decent support and to amortize that cost over more than a year, two at the outside.
P.S. The Moto G5+ was widely heralded as "the" budget Android choice. And while the camera is definitely not top tier, it takes mostly ok pictures, and the phone otherwise functions decently. Even its IPS screen is no slouch.
It was already a bit behind, on Android 7.0 and not 7.1 . This caused me some concern, but I wasn't going to plop down e.g. full price for a Pixel 1 with the Pixel 2 just weeks away.
But now we have the Bluetooth... I forget the catchy name. The Bluemageddon. And I'm back to plugging in the speaker to listen to podcasts (fortunately, old enough to have a jack). The older FM adapter in the car, that has a jack; its replacement is Bluetooth only. (And I'm sorry, but my older car is in fine shape and I don't really need to replace it, nor to I wan to rip apart its rather nice integrated and apparently rather well-tunend stereo system.)
Anyway, at least the G5+ has an audio out jack. Because I don't know when the hell Lenovo is going to get around to shipping the Bluetooth fix to it.
So, basically, Google, if you happen to be reading this: Fuck all this.
I've also started to encounter interesting posts from developers who say that this kind of outlay for an Android device on which they can adequately test, is getting outside the realm of the reasonable. Not my bailiwick.
But if you're a small-time developer, and your iPhone bites it, seems you may actually get some support from Apple.
When I buy a premium phone I want the phone to work for me and not the other way around. The notification bar should only be used for stuff that I want to be notified about - not ads or cheap tries to get me working for free.
In the future I sometimes imagine two classes of devices: one controls the lives of their owners and one helps their owners to control their lives. What does Android want?
> And this year’s Pixel will take advantage of the phone’s always-on microphones to listen for music (not just the phrase “OK Google”) and display what you’re listening to on the screen, even if it’s something on the radio.
Like.. wtf? No! I don't want that. Sure it "only listens for music". I don't want Google to save my passwords in apps. I don't want anything of that. Get out of my life google.
In the process of removing Google out of my life as much as possible. This is my progress:
- Using DDG for search
- Using bing maps or OSM for maps
- Only using Firefox / Vivaldi for browsing.
- Move email provider completely, now I am only partly using my gmail.
- Move to iPhone (will soon be done)
- Youtube (unfortunately I think this is hard to avoid)
Don't really use any other Google service than that. I urge people to do the same.
I am just fine with my Google service thank you. If I don't like something I disable it. Most of it I can and I appreciate the convenience of some of the stuff.
The iphone without any of the doodads feels like a dumb phone. This is a great way though to discourage constant phone use though.
Ï cannot disable this, it also sends me ads from built in apps (not really Google here) that I cannot disable.
I am done with all of that. For years I have been an android enthusiast, thinking it was so much better than iPhone. How times change.
Yes you can. Settings > Notifications > Your contributions.
And even if that didn't work, Android lets you turn off individual categories of notifications for Maps and other apps at a system-wide level.
I chose Mailbox.org as my mail/calendar/contacts provider. DAVdroid syncs my calendar with the default Copperhead OS calendar app (Etar) and the Contacts app. I use the K-9 mail app.
For YouTube I use NewPipe. It suits me a lot better than the YouTube app. I can even download video/audio for offline use.
All the apps I mentioned above are free and open source and available via the F-Droid app “store” that comes pre-installed with Copperhead.
For the first time I feel that I own my phone (not the other way around).
But I use fastmail for mail and calendar. It works great for me. I still have like 10 years worth of data in Google Mail. So it will take some time before I can completely release that.
Of course they have cloud stuff, that doesn't bother me. It's the evasive cloud stuff that you have minimal control over that bothers me.
But now I am pretty fed up with Android and Google. The increased invasiveness and how I can't disable features that I don't want anymore or the incredible persistence of asking to activate something I declined multiple times until they make it required, really put me off.
Another thing is that many of the shiny features don't benefit me at all. Previously Google offered services anyone could use. Search, GMail, Android. But now more and more services are locked to countries, languages and devices which only a subset of Google users can benefit from but everyone is expected to deal with these features.
Some features simply don't work reliably at all (e.g. Google Trips and most of Google Now related to GMail, Hangouts before it got killed) and some features are pretty much useless to me as they are bound to either the USA or a language I don't casually speak (e.g. as a Swiss-German speaker the whole Google Assistant stuff is just not fun at all as I have to either speak High-German or English. Both of which is not as natural as my native language. Many Google Now cards seem to show way less info compared to the USA or show way worse data.)
One benefit might be the "ecosystem" of everything working together perfectly but to me they still have a long way to go to achieve this. I think I see a direction in their messy portfolio of services, apps and devices but currently it's a terrible mess. Devices being abandoned as soon as they launch. Services migration to way less capable ones. That's not a seamless ecosystem, that's just a burden to me.
So to me it feels like Google expects me to let them invade my private space more and more, give them more and more of my life even though they offer very little actually intuitively useful things. For me it has long been that what they offer is worth it but now that balance has tipped towards offering very little for a lot of me.
I think you answered your own question in the first paragraph.
Don’t give google any data, other than maybe your searches.
Instead of working for google, let google work for you. Only searches and in a different tab container.
You are in the wrong ecosystem then. On Android, you are a sharecropper on Google's farm.
Pretty sure they just want to sell more ads since 88% of their revenue comes from ads.
I held off on getting a GS8 about two months ago when Amazon had a great deal on them going because I was in the process of moving, and I wanted to wait to see what else was coming out. Even though the S8 is lagging behind on updates, it still seems to be the best option. The HTC 11, Pixel 2, and Essential phone have all disappointed.
Waiting on the reviews for how the Sony Xperia XZ1 compact fares, because I wouldn't mind a smaller phone.
They've almost a completely different company from the original Samsung Galaxy days. If they could partner their build quality with a stock experience and optional downloads of their apps then I'd be completely sold.
Just today I transferred about 25GB of video and photos, and I probably wouldn't have bothered to record these videos if I had to transfer using SD card or cable. One might argue that's a sign that these videos aren't worth storing, but I'd say it shows the value of unlimited storage. In fact, if I had to choose between two near identical phones, with the only thing separating them being the unlimited Google Photos storage, then I'd gladly add an additional $250 to obtain that.
I think many of us experienced what it's like to make the jump from HD to FHD, or especially FHD to UHD on a similar sized screen. Once you make the jump, then you begin to wonder how you ever lived without it. For me, and I think for most Pixel owners, unlimited storage of high quality photos and 4k videos gives the exact same feeling. Having stock Android, best camera, slick design and great build quality just makes it that much sweeter, and I honestly do believe that marketing, brand loyalty and availability is the only reason the Pixel phone wasn't more successful than [insert any phone here] (I'd estimate 19 out of 20 who have asked about my phone never heard of Google Pixel, and had no idea Google even made any hardware products).
But as you also know, after 2020 then they'll still offer unlimited high-quality photo/video storage, and I think those who don't abuse the offering by storing RAW files and such won't mind the minor quality difference, and those who do will likely want to upgrade their phone.
Now try to take pictures on holiday without cheap & available 4g or wifi. I prefer a few 256 GB microSD-cards. It takes just 10 seconds to swap it out and put in a fresh new one. You can transfer the contents into a Macbook at speedy 90 MB/s.
My immediate reaction to this is, "holy crap!"
Using a 12MP camera, each image you take would roughly be 2-3MB. Assuming the higher end of 3MB (and only 230GB available per card), that's ~79,000 photos per card.
Since "a few" typically means three or more, let's assume three, that's ~240,000 photos. If it's a typical holiday/vacation, that's likely 2-3 weeks -- let's assume it's three, which comes out to be 21 days. Achieving ~11,000 photos per day during a holiday is quite a feat...
A second of 4k60 video is ~7MB, but we'll overestimate to 8MB (though I'm using really rough metrics here). At 690GB (230 x 3), that's ~86,000 seconds. Or, more familiarly, about 24 hours of 4k60 video (holy cannoli, Batman!). I guess that's about an hour's worth of video recording every day over a three-week period. Understandable, and more doable, though still really excessive.
I've yet to encounter a situation where I ran out of storage (and I take thousands of pictures and a few videos whenever I visit some sightseeing place). Sometimes I even go 2-3 full battery charges (using powerbanks) where all the battery is spent on photos+chatting+uploading, and as long as I click 'free up device storage' under the Photos app then I'll never get maxed out.
Another great benefit of this is that I can easily use great phone covers like LifeProof without having to deal with removing and adding the cover (this is truly a pain in the ass when using the LifeProof cover - not sure if there are any other great and slick phone covers that makes it easier and convenient to take it off/on while also providing great protection for the phone). In any case, I can't imagine ending up in a situation with no wifi, no data, and the need to take more than 2k photos before obtaining access to decent internet, and I'd like to think that I have traveled a lot, especially in underdeveloped countries and cities.
Just don't be too fast if you have an S7 or S8, lest you lose the SIM in the integrated tray :-)
I also feel some of you really underestimate just how many photos/videos you can store with 15-20GB. Speaking of which, with my iPhone I was always struggling with storage because I wanted to keep some pics/videos on my phone, and I was often too lazy to transfer to my laptop, which would just cause storage issues there.. with the Pixel I've never had any trouble staying above 15GB out of the 32 (24 including system) GB available. In most cases you would likely run out of battery multiple times before you managed to capture 15-20GB worth of photos/videos throughout the day.
I also never worry that any of my photos/videos will get lost/corrupted thanks to Google Photos; this has always been a major issue for me when I relied on external hard-drives (I've probably lost hundreds of thousands of pictures throughout the last 15 years because a harddrive broke, or the pictures got corrupted for no apparent reason). It was also always a pain to deal with duplicates, to deal with identical image names (if I recall correctly then iPhone would have name clashes whenever you reached 9999 photos), etc. And relocating a specific picture/video meant that I had to look through thousands of photos in countless poorly named/organized folders (and always bring the hard-drive(s) with me).. With Google Photos I can just search the name of the place, or only search for videos, and locate what I'm looking for within a few seconds.
I don't understand why manufacturers simply don't offer a stock Android variant.
No one bought them, because they were released at a time when people still paid subsidized phone prices and upgraded their phones every two years for $200. So when they were asked to pay $600 upfront, the vast majority had sticker shock.
When the hardware is commoditized, manufacturers need to distinguish themselves by offering a unique software experience.
That's what they are all trying to do. Unfortunately, most of them aren't any good at it, and the UIs they come up with are usually worse than stock Android. But if they offered stock Android, they would have to compete on hardware alone, and they are just slapping commodity parts together like everyone else except Apple.
If I just turn on power saving then turn it back off , I have to hard reset my phone because the resolution gets all messed up.
For end users, it was a big regression from android 4, even if you personally found it "perfect".
Wow, this looks nice. I have wanted a small android phone like this for YEARS, before finally buying an iPhone SE a couple of months ago.
Wasn't really a fan of moving it to the SIM tray. Too easy to lose your SIM card that way. Then again, they did make it tougher to remove the SD card, since you need the tool/paperclip handy (as opposed to the easy-access removable battery cover)
Personally I still find it a bit hostile to not have the jack available, since often times I find myself charging the phone and using the headphones (when watching videos for example), so having an adapter dongle for such a frequent task seems counterintuitive to me. I believe that if a device is correctly designed, then it should serve most of its usecases without the aid of an extra adapter. These should be reserved for edge cases.
Moreover, I use headphones for a good part on my day and I am not sold on the idea of having a wireless device next to my brain for such an extended amount of time. Sure, we are already exposed to a good number of electromagnetic radiations, but this one I might want to pass. Not to mention the need to charge yet another device.
Never notice it. I have 2 adapters, 1 in my car and 1 in my bag. I can't remember the last time I needed the one from my bag. The 1 in the car stays permanently attached to the car headphone jack.
Any portable headphones I use are bluetooth and were bluetooth before the iPhone removed the jack.
At home, I stream over BT/wifi to speakers/devices.
Sitting at my computer I stream music from my computer. If I were to stream to wired headphones from my phone all the time I would just buy another $7 adapter and leave it attached to the headphones.
I always tend to get weird Bluetooth problems. I'll turn on a pair of headphones and they will connect to both my laptop and my phone, with the signal from both being choppy. Or I'll turn on my headphones and connect them to my phone, but it will say something like "Connected (no sound)" and it won't play music through the headphones even though they're connected, until I either re-pair or keep pressing the button until it hopefully connects.
None of these are things I'd have to worry about with a headphone jack.
Yes. Every single day. I bought an iPhone 7 when my 6 got stolen from me. Huge mistake. Have tried several bluetooth headsets, have never been satisfied with their quality (spotty connectivity just from ears to the pocket). I haven't tried the AirPods yet, but I'm not willing to drop $159 on yet another bluetooth product (and they look ridiculous).
The lightning dongle just introduces a new mechanical point of failure, and it's never there when you need it.
I won't be purchasing a product without a headphone jack again.
the idea that because bluetooth headphones exist means the jack shouldnt exist is not fair -- there are plenty of reasons the jack is plenty useful to plenty enough people
the only excuse I can see to remove the jack is that when you sell a billion devices and the little jack costs a buck a device you just made yourself a billion dollars for nothing. oh and now you can sell dongles that cost $1 a pop to make for $10 a pop and you make yourself 10 billion
And 2 inputs are good but it's clearly a pain once you want to connect more devices, say a laptop, phone, ipad, TV...
If any of them start playing sound, it comes out the headphones. No cable twiddling required.
But charging is.
the point being that to some, the wired output was useful and significant without the requirement of having additional adapters.
actually wasn't the idea of a "smart" phone that it could replace so many separate things we used to also have to carry around...?
You're looking at it the wrong way. It's not the money you save; it's the money you make by selling adapters.
Also, there might be legitimate engineering reasons for getting rid of the 3.5mm jack. It is rather large by modern standards, maybe there are also water-proofing concerns. It's a trade-off I wouldn't make, but I'm neither Apple nor Google.
Eliminating the jack entirely just means I'll be looking elsewhere for my next phone and I've bought a lot of Google phones.
Bluetooth dropouts and interference are a regular occurrence. And dongles are not necessary unless the phone makers is just trying to make more money by removing existing functionality from the base device.
Instead of trying to remember to bring the lightning headphones or the lightning to audio adapter around, I've simply given up on using headphones. Which is terrible since I used to use my free Apple headphones a ton (on previous iPhones).
As much as people online rave about airpods, I don't need another $$ device in my life to charge and possibly misplace.
Um, what? You can still use your free Apple headphones. You still have to remember to bring your headphones, no matter which ones they are.
Now I don't use wired headphones at all and the experience is just way, way better.
I still have my audiophile headphones (AudioTechnica M50x) but I only use them when I'm making music or seriously listening to music.
I've offlodaed all casual listening to the Bluetooth earphones. Couldn't be happier
I use my iphone + airpods every single day. I have never had bluetooth headphones before so that might slant my judgement a little bit.
Having said that I don't listen to music in my car and don't have a car charger either. I think most people who have issues with the lack of a jack are people who need to charge + play music in their car.
This is coming from someone who also scoffed at how "courageous" apple was for removing the jack. I thought it was stupid, but I "bought in" and got the iphone 7 and couldn't be happier.
recently spent a week camping w/ friends unable to listen to any of my music because i had misplaced the stupid adapter...
That said, totally worth the improvements in water resistance. I use it in the shower all the time.
Mostly I just use headphones much less.
Not once have I noticed the absence of the headphone jack, nor have I felt the need for it.
I use bluetooth buds on my phones. tbh I am not entirely sold on having a wireless device so close to my brain either. It is way more convenient than having a cable though.
At the office, I just use full size headphones (the kind you can't run with) plugged into my laptop.
The only real option is to carry a DAC around which is ridiculous.
Was “forced” to switch to Bluetooth.
Only one bad thing, you can't be charging while listening to music.
To me, I have no regret for a bigger screen since I'm not a frequent one-hand user. But, if I holding food in another hand, it's a problem. I can't touch another side of screen edge easily. (However, I'm a left-handed, and all designs put the button on right.)
iPhone 8+ screen is much better than iPhone 6+! It's worth to upgrade :) Better camera also.
There are cheap dongles available which allow you to do this.
Really happy with it. Never tried it with Apple hw, but guessing it would work. Great as a "wireless headphone enabler" while watching films late, at a screen a little further away than ~1m. Or even for gaming along with a wireless controller etc.
It's not the best day in the world (and Bluetooth doesn't have completely lossless audio in any profile afaik). But it's better than any portable equipment I'm aware of - including the early Sony mp3 players that were steel boxes/melee weapons with proper line out...
Incidentally Apple's PR on dropping the headphone jack was terrible. They tried to play it up as almost a benefit when in reality it's a boring lateral move that is of little consequence for most people.
But then every single time I commute or go to a park I see a bunch of people with their cable headphones and how inconvenient it is: the cables are just messy, they cling to stuff.
Wireless headphones make more sense in terms of how easy it is to use them. Although, agreed - the PR on dropping the headphone jack was pretty bad.
In the car the phone is plugged in with a wire anyway, that wire covers power and audio. Or I could use BT.
I’ve switched to BT headphones at work and they’re much more convenient than wired headphones. Before I bought hen I just had a single permenantly on the cord anyway.
When I travel I have my BT phones and the rest already have dongles in them. No need to remember anything.
Something else needed? $10 at many stores and I can get another dongle but I haven’t run into that.
It’s been a non-issue.
Most of the headphones I own are bluetooth. At home, I stream over BT or wifi and charge my BT headphones while my phone charges. While driving I also use BT, which is nice since I rarely have to pull my phone out and my jams are already playing as I get into the car.
I have a lot of nice-ish headphones and in ear monitors, and I thought it be more of an inconvenience, but it's not. The adapter works fine.
And now that wireless audio sounds good, I find that I use AirPods or Powerbeats almost exclusively while walking around. Turns out the only time I ever plug my nice headphones into the phone is when I'm sitting for long stretches.